If you are in danger and require immediate medical or police assistance, please call 911.
Community Crisis Response Service (7AM to Midnight)
1-855-310-COPE (2673)
York Support Services Network offers the Community Crisis Response Service for persons living in York Region or South Simcoe who are having a mental health crisis, and their family or friends.
Assaulted Woman’s Helpline 24 hr hotline
416-863-0511 or 1-866-863-0511
www.awhl.org
York Region Police
1-866-876-5423
www.yrp.ca
Victim Services York Region
905-474-2955
www.victimservices-york.org
Victim Support Line
416-314-2447 or 1-888-579-2888
www.attorneygeneral.jus.gov.on.ca/english/ovss/programs.php
Family Court Support Worker Program
416-314-2447 or 1-888-579-2888
www.attorneygeneral.jus.gov.on.ca/english/ovss/familycourtworkerprogram
Yellow Brick House (Newmarket)
1-800-263-3247
www.yellowbrickhouse.org
Victim Services
905-853-4852
www.ontario.ca/victimservices
Family Law Information Center
905-853-4809 Ext 6223
York Region 50 Eagle Street West 2ND Floor
www.attorneygeneral.jus.gov.on.ca/english/family/infoctr.php
Legal Aid Ontario
416-979-1446 or 1-800-668-8258
www.legalaid.on.ca/en/getting/typedomesticviolence.asp
- Provides a free two-hour emergency consultation to anyone experiencing domestic violence
- Gives lower income individual’s access to additional funded legal services
- Applicants must apply for a Legal Aid Certificate and be approved to receive ongoing services
www.legalaid.on.ca/en/getting/eligibility.asp
*Duty Counsel
www.legalaid .on.ca/en/contact/contact.asp?type=dc
Duty counsel are private bar or Legal Aid Ontario staff lawyers who can give immediate, legal assistance to low-income people who appear in court without a lawyer.
Duty counsel services are available in most courthouses in Ontario, including more than 28 remote and fly-in locations.
Newmarket Courthouse (905-836-8580)
Family Responsibility Office (FRO)
416-326-1818 or 1-800-267-7263
www.mcss.gov.on.ca/en/mcss/programs/familyresponsibility
In Ontario, when a person is ordered by the court to pay child or spousal support payments, the support order is automatically filed with the Family Responsibility Office (FRO).
FRO is a program of the Government of Ontario that helps families get the support they are entitled to by collecting, distributing, and enforcing child and spousal support payments.
FRO plays an important role in ensuring the financial security of families who count on court-ordered support. We:
- collect payments from the person who pays the support (the payor)
- send payments to the person who is entitled to it (the recipient)
- Collects, distribute, and enforces court-ordered child and spousal support payment FRO Customer service unit
- 416-243-1909 or 1-888-815-2757
Supervised Access
www.attorneygeneral.jus.gov.on.ca/english/family/supaccess.php
If you are going through a separation or divorce, it’s important that your children feel safe, loved and supported. Parenting arrangements can set out things like:
- where children will live
- how often they will spend time with each parent
- who will be responsible for making major decisions about them
- Parenting arrangements help ensure the child’s health and safety are put first.
DASA @ Mackenzie Health (York Region)
905-883-1212 ext. 0
mackenziehealth.ca/patientservicesemergencygage.php?id=404
The hospitals have forensic nurses on call 24-hours a day for youth and adults who:
- Have experienced a sexual assault within the past 12 days
- Have been assaulted by a partner within the past two weeks
- Or a child who has been or is suspected to have been sexually assaulted in the past 72 hours
Options for care following an assault:
- Examination and treatment of injuries
- Free testing and treatment of sexually transmitted infections
- Free emergency contraception
- Sexual assault forensic examination
- Photographic documentation of injuries
- Risk assessment, safety planning and link to other community services
Dr Roz’s Healing Place
www.drrozshealingplace.com
Family service of York Region- Georgina, Newmarket, Richmond Hill, and Markham
Tel: 905-895-2371
Toll Free: 1-888-223-3999
Fax: 905-895-2389
www.fsyr.ca/contact
Women Center of York Region
Tel: 905-853-9270
Toll Free: 1-855-853-9270
Fax: 905-853-9271
www.wcyr.ca
York Region Center for Community Safety- The Hub
Toll free: 1-855-541-2220
905-836-7601
yrccs.ca
Addiction Service of York Region
1-800-263-2288
www.asyr.ca
Catholic Community Services of York Region
Tel: 905-770- 7040
Toll free 1-800- 263-2075
Fax 905-770- 7064
Counselling Services Phone Extension: 241
Email: counselling@ccsyr.org
wwwccsyr.org
John Howard Society (Partner Abuse Response voluntary)
Phone: 416.408.4282
Fax: 416.408.2991
Email: info@johnhoward.on.ca
johnhoward.on.ca/yorkregion
In neighbourhoods and schools throughout the region, we offer programs that are proven to reduce crime and build protective factors in people’s lives.
Our programs help people develop life, relationship, and coping skills, and are offered to residents of all ages, regardless of whether they have been involved in the justice system.
Distress Center of York Region
1-855-310-2673
www.yssn.ca/310-cope
Shelter safe
Directory of women’s shelters and transition homes
www.sheltersafe.ca/ontario
York Region Sandgate Woman’s Shelters of York Region
905-722-3220 or 1-800-661-8294
(Richmond Hill and Jackson Point)
sandgate.ca
Emergency and Transitional Housing Services of York Region
1-877-464-9675 ext. 76140
TTY: 1-866-512-6228 (for the deaf or hard of hearing)
If you or someone you know is experiencing homelessness or fleeing an abusive situation, an emergency housing facility can provide temporary housing and wraparound supports.
All individuals and couples experiencing homelessness in York Region that are seeking shelter are asked to contact the
Transitional Shelter Intake Line at 1-877-464-9675 ext. 76140
Email: TransitionalShelter.Line@york.ca.
Families with children are asked to contact the
Family Shelter at Leeder Place at 1-888-554-5525. Both phone lines are answered 24 hours a day, seven days a week.
Yellow Brick House (Richmond Hill and Aurora)
1-800-263-3247 or 905-727-1944
www.yellowbrickhouse.org
Safe Pet Program (Pet Shelter)
1-866-863-0511
www.ovma.org/pet-owners/safepet-program
Housing Help Center York Region
Markham Office
416-317-3655
Thornhill and Georgina Office
416-414-6779
Vaughan Office
416-268-0654
Richmond Hill Office
647-241-1237
Newmarket Office
647-267-5319
The Housing Help Centre works with both individuals and families in York Region to find and maintain affordable, safe housing. We work one-on-one with you to determine your housing needs, connect you with other government services, and to match you with landlords across the city. We’ll work with you to manage your case, and to provide needs-based services and follow-up.
York Region Housing Access
1-877-464-9675
accessyork@york.ca
www.york.ca/support/housing
Ontario Works
416-325-5666
Toll-free:1-888-789-4199
www.mcss.gov.on.ca/en/mcss/program/social/ow
Domestic Violence & Ontario works
www.ontario.ca/page/domestic-violence
CLOE-Community Legal Education Ontario
www.cleo.on.ca/en/resources-and-publications/resources-and-publications
FLEW Family Law Education for Woman
onefamilylaw.ca
FLEW is a public legal education project funded by the government of Ontario to assist women in understanding their family law rights. Unfortunately, we are not able to provide individual legal assistance.
Family Law Education for Women Project Coordinator: admin@onefamilylaw.ca.
One Family Law- Webinar
onefamilylaw.ca/webinars/
OWJN- Ontario Women’s Justice Network
owjn.org
The Ontario Women’s Justice Network (OWJN) is METRAC’s legal information website. OWJN tries to help survivors of violence and their supporters better understand legal rights in Ontario. We do not give legal advice. The website offers accessible legal information in a way that reflects the diverse experiences and realities of women. OWJN is a project of the non-profit organization
Your Legal Rights
cleoconnect.ca/legal-topic/family-law/
York Region Community Information Center
york.cioc.ca
Internet Resource
- Cover Your Tracks Online
ywcatoronto.org - Developing a Safety plan
www.neighboursfriendsandfamilies.ca/i-want-to-help/safety-planning.html - Safety Planning
519-432-2204
Fax #: 519-679-3918
www.lawc.on.ca/safety-planning/ - Abuse is wrong in any language
www.justice.gc.ca/eng/rp-pr/cj-jp/fv-vf/fe-fa/index.html - Duluth Model of Power and Control
www.theduluthmodel.org/- Domestic Abuse Intervention Programs (DAIP) began in 1980 as an initiative to reform the criminal justice system in Duluth, Minnesota. At that time, victims of domestic violence had little recourse when being assaulted by their intimate partners. Perpetrators were rarely arrested unless the assault happened in front of an officer, or the injuries sustained by the victim were serious. Choices for victims were limited initiate criminal justice charges, endure the abuse or flee the relationship.
- DAIP organizers activists in the battered women’s movement set out to understand the laws, policies, and procedures of the criminal justice system, as well as understand the cultures of each of the involved agencies. In doing so, they built relationships that allowed new interventions to be proposed and tested. The results were strikingly effective in keeping batterers from continuing their abuse. Eventually, eleven community agencies agreed to continue to formally work together to continue to make positive change in the criminal justice system around battering. This effort became known as “The Duluth Model.”
- Domestic Abuse Intervention Programs
202 East Superior Street
Duluth, MN 55802
(218) 722-2781
Fax: (218) 722-0779
- Metropolitan Action Committee on Violence against Women and Children
www.metrac.org
Main number: 416-392-3135
Toll-free: 1-877-558-5570
Fax: 416-392-3136
All Our Kids program Markham
familydaycare.com/programs/family-support-programs/aok-program/
Mental Heath and Wellness in Pregnancy and Parenthood
www.york.ca/health/parenting/mental-health-and-wellness-pregnancy-and-parenthood
CAPC Program Calendar
www.yorkchild.ca/capc/program-calendar/
Child Benefit Program
www.ontario.ca/page/ontario-child-benefit
Children’s Programs at Libraries
Georgina
calendar.georginalibrary.ca/default/Month?Georgina%20Public%20Library%20Calendar=Childrens
Newmarket
calendar.newmarketpl.ca/default/Advanced?Library%20Events=Kids&EndDate=12/31/2022
Aurora
aurora.bibliocommons.com/v2/events
Richmond Hill
www.rhpl.ca/whats/know-publication
Markham
markham.bibliocommons.com/v2/events?_ga=2.39336480.2432787.1660653931-1724863004.1660653931
EarlyON
These centers are Region wide, and calendars can be found at York.ca/EarlyON
Georgina
www.missioninc.com/cso/york/en-ca/earlyon/calendar?ho_id_num=477
Markham
www.missioninc.com/cso/york/en-ca/earlyon/calendar?ho_id_num=163
Newmarket
www.missioninc.com/cso/york/en-ca/earlyon/calendar?ho_id_num=162
Richmond Hill
www.missioninc.com/cso/york/en-ca/earlyon/calendar?ho_id_num=166
Enhanced 18-Month Visit
www.ontario.ca/page/enhanced-18-month-well-baby-visit
Healthy Babies Healthy Children
www.york.ca/health/parenting/healthy-babies-healthy-children-program
Healthy Smiles Ontario- Dental Program
www.health.gov.on.ca/en/pro/programs/dental/
Kids Line for questions about childcare facilities, childcare fee assistance, summer camps, infant hearing etc.
1-888-703-KIDS (5437)
www.york.ca/support/childrens-services/kids-line
Life With a Baby Markham
lifewithababy.com/MarkhamEvents
Nurse Family Partnership (Home Visits for New Moms)
www.york.ca/health/prenatal-and-newborns/home-visits-new-moms
Parenting/Immunization/Food Safety/ Nursing/ Nutrition
www.york.ca
Special Needs Services
www.york.ca/support/childrens-services/children-special-needs
Transition to Parenting York Region
www.york.ca/health/parenting/transition-parenting
Triple P Parenting Programs
www.triplep-parenting.ca/ont-en/triple-p/
York Region Breastfeeding Clinics
www.york.ca/health/breastfeeding/breastfeeding-clinics
Markham-Stouffville Hospital -Markham Site
https://www.oakvalleyhealth.ca/clinics-departments/stollery-family-centre-childbirth-children
Labour and Delivery- 905-472-7366
381 Church Street Markham, ON L3P 7P3
- Midwifery services available
- Prenatal tours available
- Prenatal classes available
Southlake Regional Health Center
https://southlake.ca/patient-care-program/families-and-babies/
Labour and Delivery- 905-895-4521 ext 2225
596 Davis Drive Newmarket, ON L3Y 2P9
- Midwifery services available
- Prenatal tours available
- Prenatal classes available
Mackenzie Health Hospital
https://www.mackenziehealth.ca/programs-services/mother-and-baby-care
Woman and Child Program- 905-883-1212 ext 5401
10 Trench Street Richmond Hill, ON L4C 4Z3
- Midwifery services available
- Prenatal tours available
- Prenatal classes available
Uxbridge Community Midwives
https://www.uxbridgemidwives.com/
905-862-3535
uxbridemidwives@gmail.com
2 Campbell Drive Suite 207, Uxbridge
All Babies Count Prenatal Nutrition Program- York Region Health Unit
905-853-5514
361 Eagle Street, Newmarket, ON L3Y 1K5
Free weekly prenatal nutrition program funded by Public Health Agency of Canada. Offering support for expecting parents to promote maternal and infant health. Information on nutrition, cooking classes, labour and delivery, breastfeeding, parenting, etc. Opportunity to socialize with other parents, eat a healthy meal and/or snack together and take home a gift card or groceries. Assistance with transportation and translation services may be available.
The MotHERS Program Smoking Information
https://www.themothersprogram.ca/during-pregnancy/whats-safe-whats-not/smoking
Breastfeeding Hotline
Telehealth Ontario’s 24/7 Breastfeeding advice and support service
Phone: 1-866-797-0000
TTY: 1-866-797-0007
Eat Right Ontario
La Leche League Canada
https://www.lllc.ca/
La Leche League Canada is a registered charity that provides peer support for pregnant women/parents, new moms/parents and beyond. We are parents like you who have breastfed, or chest fed our own children and now volunteer to support others to reach their goals. As volunteer Leaders we are accredited within La Leche League Canada after a detailed training program and have access to current scientific and legal information to help support others.
Telehealth Ontario
1-866-797-0000
Call to speak to a registered nurse for information about health-related concerns. Available 24 hours a day, 7 days a week.
Rose of Sharon, Services for Young Mothers | 361 Eagle Street East, Newmarket | (905)853-5514 |
CHATS- Community & Home Assistance to Seniors | 240 Edward Street, Suite 1 Aurora | (905)713-6596 |
Blue Door Shelters- Kevin’s Place Youth Shelter | 835 Gorham Street, Newmarket | (905)898-1015 |
Sandgate Women’s Shelter | 4 Ashley Ct, Sutton West | (905)722-4043 |
Belinda’s Place- Women’s Shelter for women with no children | 16580 Yonge Street, Newmarket | (289)366-4673 |
Yellow Brick House- Women’s Shelter | 52 West Beaver Creek Rd Unit 4, Richmond Hill | (905)709-0900 |
Victim Services of York Region | 16775 Yonge Street, Newmarket | (905)953-5363 |
360 Kids- Children and Youth at Risk of Homelessness | 10415 Yonge Street, Richmond Hill | (905)475-6694 |
Women’s Centre of York Region | 16775 Yonge Street Unit 207, Newmarket | (905)853-9270 |
PFLAG of York Region- for LGBTQ Community Support | 10909 Yonge Street Unit 203, Richmond Hill | (1-866)977-3524 |
Family Services of York Region | 1091 Gorham Street Unit 300, Newmarket | (905)895-2371 |
Catholic Community Services of York Region | 21 Dunlop Street Unit 101, Richmond Hill | (905)770-7040 |
Cedar Centre- Trauma Support | 17705 Leslie Street Unit 12, Newmarket | (905)853-3040 |
York Region Public Health | 17150 Yonge Street, Newmarket | (1-877)464-9675 |
Canadian Mental Health Association | 15150 Yonge Street Unit 201, Aurora | (905)841-3977 |
York Hills Centre for Children, Youth and Families | 11225 Leslie Street, Richmond Hill | (905)503-9560 |
Welcome Centre Immigrant Services | 16655 Yonge Street Unit 26, Newmarket | (289)841-3032 |
Aurora Food Pantry | 350 Industrial Parkway South, Aurora | (905)841-1577 |
Newmarket Food Pantry | 1251 Gorham Street Unit 8, Newmarket | (905)895-6823 |
Ontario SPCA York Region Animal Centre | 16586 Woodbine Ave, Stouffville | (905)898-7122 ext. 306 |
York Region’s Children’s Aid Society | 16915 Leslie Street, Newmarket | (905)895-2318 |
Abuse Hurts- Canadian Centre for Abuse Awareness | 120 Harry Walker Parkway North, Newmarket | (905)727-4357 |
- Child Care Fee Subsidy
- Financial Services
- Food Access and Insecurity
- Ontario Works
- Recreation Subsidies
- Rent and Utility Assistance
Healthy Babies Healthy Children Program
www.york.ca/health/parenting/healthy-babies-healthy-children-program
A New Baby
www.york.ca/health/prenatal-and-newborns/new-baby
Parenting
www.york.ca/health/parenting
Chat Live with a Public Health Nurse
www.york.ca/newsroom/campaigns-projects/chat-live-public-health-nurse
- Abuse Hurts (Canadian Centre for Abuse Awareness)
- Rose of Sharon Services for Young Mothers
- Women’s Centre of York Region
- Women Support Network